DOMESTIC REFUND POLICY
We make every piece with a lot of love and care. Each piece carries the essence of human hands and the texture in the fabric is a beautiful characteristic of the handmade processes. We do not have any provision of refund on any purchase. We have a strict quality check at our studio, however, if you receive a faulty item – please write to us at firstname.lastname@example.org within 24 hours of receiving the package. Ode To Odd reserves the right to refuse return of any merchandise if it does not meet the requirements. Once, the item is returned to us (in the original packaging with tags intact), the brand will ship out the replacement.
INTERNATIONAL REFUND POLICY
Please note that for international orders, exchanges or refund might not be possible because return shipments to India attract substantial duty/tax charges and more often than not are not able to cross logistical and customs hurdles and consequently, never reach back to us. For checking possibility of exchange for our international customers, please write to us at email@example.com.